Marble Slab: Our Team
A Brand of the Global Franchise Group
M. CHRISTOPHER DULL
President & CEO
Christopher Dull currently serves as President and CEO for GFG responsible for the strategic development and expansion of four quick service restaurant (QSR) brands.
Mr. Dull’s experience in franchise management is diverse including years of successful leadership in real-estate, development, operations, and business administration. Mr. Dull recently held the position of President of NexCen Franchise Management, responsible for the day to day operations of the seven franchised brands, until its acquisition by Global Franchise Group in 2010.
Mr. Dull began his career in franchise management with the Marble Slab Creamery brand nearly 15 years ago. During his tenure with Marble Slab Creamery, he gained an acute perspective on franchise operations and management by working both at the corporate level as well as in-store, quickly rising to the position of Executive Vice President. In this capacity, he directed an extensive franchise development program and managed the real estate and construction for the opening of more than 300 domestic Marble Slab Creamery units. He is credited with creating and implementing a master franchising program that resulted in the brand’s expansion into Canada, the Middle East, and Korea.
Mr. Dull holds a Bachelor’s Degree from Baylor University and is an active member of the International Franchise Association (IFA). Chris recently received the distinction of Certified Franchise Executive (CFE).
LEWIS R. LOEB
CHIEF FINANCIAL OFFICER
Lewis R. Loeb currently serves as Chief Financial Officer for GFG. In this role, Mr. Loeb is responsible for financial leadership including financial reporting and planning for Global Franchise Group and all of its franchised brands including Marble Slab Creamery.
Mr. Loeb previously served as Chief Financial Officer and Treasurer at McAlister’s Corp. handling all of their finances for just under fifteen years, including the sale of the company in 2005. He managed to both reduce costs and continue to acquire new restaurants into the group, which managed 300 locations and approximately $435 million in sales.
With extensive experience in financial and strategic planning, human resource and risk management expertise, multi-location operations and cross-functional team leadership, Mr. Loeb brings more than 30 years of demonstrated financial expertise across a broad range of industries to his current position.
Prior to joining McAlister’s Corp., Mr. Loeb served as Vice President – Controller of Delchamp’s, Inc. a supermarket company, where he was responsible for accounting, financial reporting and planning for over 130 locations. He began his career at Touche Ross and Company as a Senior Auditor for just under five years.
Mr. Loeb holds a BS in Accounting from the University of Alabama and is a Certified Public Accountant and a Certified Management Accountant. He is also a part of the American Institute of Certified Public Accountants and the Mississippi Society of Certified Public Accountants.
Chief Marketing & Operations Officer
Jenn Johnston currently serves as Chief Marketing & Operations Officer for GFG. In this role, she is responsible for managing multiple strategic brand teams that oversee marketing, communications, research and development, operations, training, supply chain, and customer service activities for Global Franchise Group’s franchised brands including Great American Cookies.
Ms. Johnston previously served as Senior Vice President of Brand Marketing for NexCen Franchise Management, prior to its acquisition by Global Franchise Group in 2010.
Ms. Johnston brings more than 15 years of experience in brand marketing, public relations, and operations to her current position at GFG. Before joining NexCen Franchise Management in 2007, Ms. Johnston acted as Senior Director of Brand Marketing & Company Operations with MaggieMoo’s International, LLC. While with MaggieMoo’s, she successfully implemented a company store turn-around program and launched several innovative marketing programs.
Prior to entering the franchising arena, Ms. Johnston worked across a broad spectrum of industries, specializing in start-up businesses and new product introductions. She spent several years implementing tactical, full-spectrum marketing programs for FOLIOfn and ProFunds Advisors, LLC, both pioneers in the financial services industry. She also brings agency and product launch expertise to all of GFG’s brands, including the launch of L’Oreal Feria hair color at McCann-Erickson Worldwide and Procter & Gamble’s Febreze Fabric Refresher and Downy Ball at Grey Advertising.
She holds a bachelor’s in English & communications from Boston College and an MBA from Georgetown University, where she was awarded the Phillips Entrepreneurship Prize. Ms. Johnston and her work have been featured in multiple media outlets including PR Week, Nation’s Restaurant News, Food Network and USA Today.
Executive Vice President, Ice Cream Brands
Allison Lauenstein currently serves as Vice President for Marble Slab Creamery® and MaggieMoo’s Ice Cream and Treatery® franchises. In her role, she is responsible for managing the strategic direction of the brands and has responsibilities overseeing marketing, operations, training, supply chain, and research and development for both brands.
Allison brings more than 20 years of strategic marketing and branding experience with proven background in strategy, branding, positioning, marketing, research, and integrated marketing communication. She worked for Dunkin’ Donuts and Baskin-Robbins for more than 13 years, holding roles as Brand Manager for Dunkin’ Donuts, Director of Strategic Planning for Dunkin Brands, and Director of Brand Marketing for Baskin-Robbins. Allison also worked for three years as Director of Marketing and Strategic Planning for the Hearst owned Times Union newspaper. Before joining Global Franchise Group, Allison had her own Strategic Brand Marketing consulting company.
Allison has also taught as an adjunct Marketing instructor at Rensselaer Polytechnic Institute, State University of New York at Albany, and Hudson Valley Community College.
Allison has an undergraduate degree from the University of Massachusetts at Amherst, and an MBA from Northeastern University.
Vice President of Franchise Sales
Tim Linderman is currently working as Vice President of Franchise Sales for GFG. With over 20 years of experience in sales and business development, he’s had great success in building customer trust and loyalty at all levels. With strong negotiating skills in a multicultural franchise environment at a wide variety of investment levels, as well as a strong technology orientation, he has strategically planned and launched emerging and high growth brands.
His specialties include Franchise Recruitment and Awards, Strategic Development and Growth Planning, Market Planning/Review, Marketing Planning, Budget Oversight, Transfer Sales, Franchise Disclosure, Team Management, Lead Analysis, Compliance, Non-Traditional Restaurant Development, Lead Generation, SEO Franchise Strategy, SEM Franchise Strategy, and Multi-Unit Restaurant Growth.
Mr. Linderman holds a degree from the University of Houston and has worked for the Primrose School Franchising Co., Arby’s Restaurant Group, and Spherion before joining GFG in January 2014.
Franchise Development Manager
Ms. Mary Coots is currently working a Franchise Development Manager for GFG. A veteran of the franchise industry, she started in 2001 with the opening of the first of four Marble Slab Creamery stores. As a Franchise Development Manager, she helps franchisees get over their fear of taking a risk and achieve their dream of owning their own business.
When she is not at work, she loves spending time at the beach and watching Saturday football with her husband.
Ms. Coots holds a Bachelor’s Degree in Business Administration, major in Marketing from the Iowa State University. She is a member of the International Franchise Association, Professional Athlete Franchise Initiate, as well as the Iowa State University Alumni Association.
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